Comprehensive Public Grievances Monitoring Platform
A comprehensive portal for effective management, monitoring and redressal of all grievances addressed to the Hon’ble Chief Minister, West Bengal. Effective monitoring and timely redressal of citizens grievances addressed to the Government is paramount to an efficient, responsive, accountable and transparent administration. It is with these objectives and ideals enshrined in the State Government's vision for a responsive and accountable administration, this Public Grievance Monitoring System has been established. Norms are established to redress the grievances in an expeditious, fair and sympathetic manner, as soon as possible.